Classic Collision of Stone Mountain in Lilburn , GA (2024)

More Info

Providing the highest quality service and getting the job done right the first time

General Info
Classic Collision has been family owned and operated since 1983. We have the technology and resources of a major collision repair center with the attentive customer service practices of a neighborhood bodyshop. For nearly 30 years, weve put customer satisfaction first in all we do. Well get you back on the road safely, quickly, and with minimal hassle. Our founder, Manfred Kammerer, started Classic Collision with a simple goal. He wanted to serve his customers with honesty and integrity, while using the best talent and highest quality materials. But dont take it from us; visit our testimonials section to see what past customers have said about our work.
BBB Rating
A+

BBB Rating and Accreditation information may be delayed up to a week.

Extra Phones

Fax:(770) 978-2035

Services/Products
Collision Center, Auto Repair, Auto Services, Wheel Alignment, Auto Glass Replacement, Auto Body Shop. body work-unibody work, scratches, paintless dent repair, hail damage, dents dings, creases, collision repair painting type-stripes, spraying booth, pearl finishes, paint repair touch ups, metallics, general auto painting, color matching, clear coat finishing, baked finishes services-appraisals, air bag replacements vehicle type-trucks vans, sports cars street rods, suvs 4x4s, passenger cars, luxury cars
Brands
A1 Cardone, Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Corvett, Dodge, Dupont water borne paint, Ford, Honda, Hyundai, Infiniti, Kia, Land Rover, Lexus, Matrix, Mazda, Mercedes, Mini, Mitsubishi, Nissan, Saab, Scion, Subaru, Toyota, Volkswagen, Volvo
Payment method
discover, visa, debit, cash, master card, amex
Location
Classic Collision has nine locations throughout northern Georgia: Atlanta, Buckhead, Cobb Parkway, Chamblee, Duluth, Alpharetta, Stone Mountain, Sandy Springs and Union City.
Associations
I-CAR
Other Link

Stone Mountain

Categories

, , , Towing,

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Reviews

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joell967

Edited:02/22/2017

Overall

Clearly explained everything t...

Clearly explained everything to me.

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sblaise596

Edited:02/15/2017

Overall

The gentleman that I personally dealt with was very helpful and very responsive and always kept me informed on updates. I picked up my repaired vehicle today and it's looks as good as new. I will definitely recommend anyone needed this type of repair to use Classic Collision.

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ttrane73

Edited:02/15/2017

Overall

I had gotten into a pretty bad...

I had gotten into a pretty bad accident with one of my vehicles and needed major body work done on my vehicle. Someone recommended Classic Collision to me and I am so happy I listened. I had my car dropped off there and had it back in a little over a week and the accident caused alot of damage. They contacted me kept me updated on the status of my car. I had a really great experience with them. They made a real stressful experience an easy one

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MA

Monica A.

Edited:12/10/2016

Overall

"Thanks the support on the repairing on my Infiniti.
They was very professional, friendly, and knowledgeable.
The completed work was exceptional!! Car looks brand new.
Thanks also to all the friendly people at Classic Collision during the process.
I will recommend you to all my friends.
Thanks again"

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ND

Nourddine D.

06/09/2015

Overall

Very lazy people. To fix some parts of my car it took them 3 weeks. And any time I call about my car they say it will be ready in a few days. I don't propose them to anyone.

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RR

Rchristopher R.

07/07/2014

Overall

Always fantastic service- patient- caring of my schedule- prompts returned calls. A pleasure to work with.

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AT

A T.

04/24/2014

Overall

These people were awesome, daughter wrecked car for the 2nd time and I did not want to put a lot of money into it, they did a fantastic job! Even saved me some money! They quoted me one price and stuck to it despite the fact that they had to eat some of the cost. Highly recommend!!!

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AK

Ashley K.

04/14/2014

Overall

I would give it a 0 star or even a negative star if I could. Bottom line, this place should be out of business because they think nothing of their promises with their customers.

I got in an accident on March 4th. Although I insisted that we fix my car at the Honda dealer, my insurance agent kept arguing that we should take it to Classic Collisions of Stone Mountain. This turned out to be a HUGE mistake. I signed my papers for repair on March 7th, Friday. They gave me an update, predicting the repair would be done by March 23rd. Near that date, they pushed the date to March 31st then April 2nd. Come April 2nd (Wednesday), I gave them a call. They said they forgot to change the date and said it would be done by Friday. Come Friday, no call. And the weekend goes by. I finally gave them a call again on Tuesday (the 8th). They said it's not ready and they'll have it done by Friday (the 11th). I called again on Friday. At 12 pm, they said they're hopeful it'll be done and that they'll give me a call. Of course they don't call me so I call. AGAIN.They keep giving me excuses and this time, though the work is finished, the car isn't "clean enough." They promised me it will be done by Monday (the 14th) and they will give me a call by 12 pm. OF COURSE they don't call me and I call in again. Now they're saying they'll give me a call by 4pm. Cleaning a car takes all day?

What angers me most is that I know that they're not giving their all when it comes to fixing it. My car is not their priority. I've been getting picture updates and they're putting maybe 30 minutes of work into it despite my tenacious phone calls. They think "we'll push the date back again."

Either set a date you know with certainty you can have it fixed by, or don't give me your word. I'm under 25 so I can't even get a rental car. I have been without a car for more than 40 days. And they keep changing the date. Any how, I have already filed a complaint with nationwide so they don't ever use this shop again and I have filed a complaint with the Governor's office of consumer protection.

I hope no body makes my mistake. Don't do business with them. They don't value your time and are incompetent when it comes to valuing promises with their customers.

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JP

Janee520@yahoo.com P.

11/12/2013

Overall

"I have just had my 2013 Kia Soul since January and was sick when I was in an accident. I was afraid that it would not be the same after it was fixed. Reggie explained to me what would be done and it still scared me, but I trusted that things would be okay.

I went to pick up my car and it was just like new!

I should have known when my insurance company and Rick Case Kia recommended Classic Collision that it would all be alright.

I hope I never have another accident, but if I do I will definitely call Classic Collision.

I would also recommend them to any one that asks."

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ER

Eange54@yahoo.com R.

11/06/2013

Overall

Wonderful; the service was very professional and I would recommend your company to anyone who needs that type of service.

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adolfolastnameo

10/18/2013

Overall

The staff was very professional, courteous, and knowledgeable. Specifically, my customer service contact, William Pinson, was extremely helpful and professional. He is a great asset to your company and made the entire process much easier without any headaches or anxiety on my end!

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roderickk115

11/26/2012

Overall

Mr. Charlie Finlayson has prov...

Mr. Charlie Finlayson has provided great service to me. I appreciate help from him and other people from Classic Collision.

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areyannaa662

09/21/2012

Overall

Brought in my car in bad condi...

Brought in my car in bad conditions being very honest but glad that Classic Collision was able to find me a great price and did am awesome job!

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odario004

08/21/2012

Overall

Thank you I am now enjoying my...

Thank you I am now enjoying my car again! The service was excellent. Thank you for all that you have done for me. I will recommend your services.

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aamodtthes

06/04/2012

Overall

Great work! I only trust them...

Great work! I only trust them to work on my car. They are a little pricey, but they are worth every penny. Great customer service too!

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rogerse

05/22/2012

Overall

Going to a body shop is like g...

Going to a body shop is like going to see a doctor. You want to avoid it as long as possible but if you do need to go, go to the best and Classic Collision is the place. I have been there twice, one for front bumper damage to my 3 series and most recently for the rear bumper of my 5 series.

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aakhus

05/16/2012

Overall

Not happy with having to get r...

Not happy with having to get repair work done with the car. This is the second repair done to the car and it looks real nice.

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oajaca74

05/07/2012

Overall

Nice, clean shop. Everyone was...

Nice, clean shop. Everyone was so friendly. The process of the repair work was explained to me in detail. I could not be more happy with the results. My car came back looking great!

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aamjey

05/07/2012

Overall

Happy with everything. Made s...

Happy with everything. Made something good out of a not so good situation.

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Details

Phone: (770) 978-2070

Address: 2030 Jessica Daron Ct, Lilburn, GA 30047

Website: Stone Mountain

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Classic Collision of Stone Mountain in Lilburn , GA (2024)
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